Hatch (formerly Hatchproof) is Now SOC 2 Compliant: Strengthening Data Security and Trust

At Hatch, we prioritize the security and privacy of our customers' data. Today, we are thrilled to announce that Hatch has officially achieved SOC 2 compliance. This milestone underscores our commitment to upholding the highest standards of data security, availability, and privacy.

In an era where cyber threats are evolving rapidly, SOC 2 compliance reassures our customers that their sensitive data is protected within a rigorously audited and controlled environment.

What is SOC 2 Compliance?

Service Organization Control 2 (SOC 2) is a framework developed by the American Institute of CPAs (AICPA) to ensure that companies handling customer data follow strict security protocols.

The SOC 2 certification is a technical auditing process that evaluates how well an organization manages customer data based on five core Trust Service Criteria:

• Security: Protection against unauthorized access.
• Availability: Ensuring system uptime and reliability.
• Processing Integrity: Accurate and authorized data handling.
• Confidentiality: Secure management of sensitive information.
• Privacy: Proper collection, use, and disposal of personal data.

For SaaS companies like Hatch, achieving SOC 2 compliance is a crucial step in maintaining customer trust and regulatory compliance.Why SOC 2 Compliance MattersSOC 2 compliance is not just a badge—it is a commitment to robust security measures that protect customer data. Here’s why it is essential:

• Data Protection: Customers can rest assured that their sensitive data is safeguarded from unauthorized access and cyber threats.
• Regulatory Adherence: Compliance ensures that Hatch meets industry security standards and legal requirements.
• Building Customer Trust: A SOC 2 certification signals to customers that we take data privacy seriously, enhancing confidence in our services.

Types of SOC 2 AuditsSOC 2 compliance is divided into two types:

• SOC 2 Type I: Assesses whether a company’s security systems and controls are designed properly at a specific point in time.
• SOC 2 Type II: Evaluates the operational effectiveness of security controls over a minimum period of six months.

Hatch has successfully undergone this rigorous audit process to ensure that our security controls are effective and meet SOC 2 standards.What SOC 2 Certification EntailsThe SOC 2 certification process involves a comprehensive audit of a company’s infrastructure, data handling procedures, and security measures. Here’s how Hatch meets the five Trust Service Criteria:1. Security: Protecting Against Unauthorized Access

• Multi-layered encryption and firewall protections.
• Strict access controls and identity verification.
• Continuous monitoring for security threats.

2. Availability: Ensuring Reliable Service

• Guaranteed uptime and service availability.
• Robust disaster recovery and backup solutions.
• Regular system performance testing.

3. Processing Integrity: Accurate Data Management

• Secure and automated data processing workflows.
• Regular quality assurance and auditing.
• Protection against data tampering or corruption.

4. Confidentiality: Safeguarding Sensitive Data

• End-to-end encryption for data transmission.
• Strict data access controls and role-based permissions.
• Implementation of secure storage policies.

5. Privacy: Responsible Handling of Customer Data

• Compliance with privacy laws and industry standards.
• Transparent policies on data collection and usage.
• Customer rights to data access and deletion.

Hatch’s Commitment to SecurityAchieving SOC 2 compliance is just one of many steps in our ongoing mission to provide top-tier data security. Our commitment includes:

• Regular security audits and assessments.
• Continuous improvement of our cybersecurity measures.
• Ongoing employee training on data protection best practices.

How SOC 2 Compliance Benefits Hatch CustomersFor our customers, Hatch’s SOC 2 compliance means:

• Peace of Mind: Your data is protected by industry-leading security measures.
• Regulatory Compliance: Ensuring compliance with global security standards.
• Stronger Business Partnerships: Many organizations require vendors to be SOC 2 compliant before engaging in business.

Final ThoughtsAt Hatch, we recognize the growing importance of data security and privacy. By achieving SOC 2 compliance, we reaffirm our dedication to maintaining the highest security standards for our customers.We will continue to innovate, improve, and invest in security to ensure that Hatch remains a trusted partner for businesses worldwide.For more details on our security practices or to learn how Hatch can help your business, feel free to reach out to our team today!