See performance, flight risk, and growth potential before they impact your business.
Help Me PlanNOT SURE WHICH TIER
Credits are the only thing that varies between Business plans, and nobody can guess their own usage. This estimates it from how teams your size actually use Hatch.
People on your team
RECOMMENDED
5,000 credits per month
$2,500 per month
$2,000 per month billed annually ($24,000 per year)
HOW WE GOT THERE
An estimate based on typical usage at your size, not a quote. Credits roll over on Business, and you can top up on demand, so the tier below your estimate is often the right starting point.
Your data security and compliance are our top priorities
CompletedIndependently audited under AICPA standards with strong controls across security, availability, confidentiality, and privacy.
Documented. Hatch operates in environments adjacent to regulated healthcare teams. We don't handle protected health information or patient data, but we've documented our controls and practices to meet the compliance expectations of healthcare-adjacent customers.
Hatch invests continuously in security, privacy, and compliance as the platform scales. Certification status is updated as milestones are achieved.
Everything you need to know about credits, billing, and consumption-based pricing.
Credits are how Hatchproof tracks and bills for AI feature usage across your workspace. They power things like agent chat messages, 1:1 insights, the AI Interviewer, and Performance pushes — all from one balance. Each plan includes a monthly allowance, and on paid plans, unused credits roll over into the next month up to your plan’s cap. If you need more, top-ups are available instantly. For example, a single AI Interviewer session costs 100 credits, while a 1:1 insight costs 10 and an agent chat message costs just 1 — so your balance goes further on everyday interactions.
Your subscription covers your plan's features and a set amount of included credits every month — the predictable, flat part of your bill. Usage-based (consumption) costs only apply when you go beyond that included allowance, like on-demand top-ups or Cloud + AI usage. You're never charged for consumption you didn't choose, and included credits are always used first.
You won't be cut off mid-task. If you reach your monthly allowance you can buy on-demand top-ups instantly, or move to a plan with a larger allowance. On paid plans, unused credits also roll over into the next month up to your plan's cap — so a quiet week is never wasted capacity.
Yes. Plans are flexible — upgrade, downgrade, or cancel anytime from your billing settings. Upgrades take effect immediately, so you get more capacity right away; downgrades and cancellations apply at the end of your current billing cycle, and you keep full access until then. Pricing is shared across unlimited users, so you pay for capacity, not seats.