Employee Engagement is Broken. Here’s How We Fix It.
For years, employee engagement has been HR’s holy grail—a measure that, if maximized, promises higher productivity, lower turnover, and happier employees. Billions have been spent on surveys, tools, and initiatives designed to “boost engagement.” And yet, engagement scores have barely budged.We’ve been chasing the wrong thing.Engagement, as it’s commonly understood today, is over-focused on the individual. We ask: How can we make employees feel more engaged? But real engagement isn’t about individual enthusiasm—it’s about alignment.